Del-One Members Take Advantage of First Front Door Grant Program (August 2018)
Del-One Federal Credit Union recently partnered with the Federal Home Loan Bank of Pittsburgh to offer members up to $5,000 cash for down payment and closing cost assistance to purchase their first homes. For every $1 contributed, qualified home buyers could receive $3 in First Front Door (FFD) grant assistance, up to a maximum of $5,000. Several Del-One members were able to meet the eligibility requirements and take advantage of this amazing opportunity in 2018.
Jacqueline Harris, a first-time home buyer who qualified for the program, was both anxious and excited about this opportunity to purchase her own home. Ms. Harris stated, "Buying a home can seem intimidating, especially with a down payment and closing costs." She was thankful for the assistance this grant provided. Ms. Harris said that even though she is still young and at the beginning of her career, she was still able to take advantage of what this program could offer. "Although I had money in savings, the $5,000 I received from the grant helped alleviate some of those costs. If it weren't for the FFD grant, I would not be able to purchase a home as soon as I did." Ms. Harris was also grateful for the ease of the process, as well as the required first-time home buyer counselling that was involved, which "did not take long at all and provided crucial information about the home-buying process". She also stated she appreciated her "team at Del-One" who "worked with me and made sure to keep communication open throughout the entire process. If I had a question or concern, I knew I could call or send an email and someone would be more than happy to help me." John Ellis, attorney for Ms. Harris from the law firm of Curley, Dodge, Funk and Street, LLC, stated, "What I can say is that it was a smooth transaction. Del-One was well prepared as well as our office. The First Front Door program is certainly an excellent program for First-Time Homebuyers and those that need a lift."
Realtor Terri Favata, currently with Keller Williams Central Delaware (previously with Coldwell Banker Resort Realty in Milford), has been an agent for over 23 years with experience in all aspects of real estate in Kent and Sussex County. Ms. Favata's client, Morgan McKenzie, was also able to take advantage of the First Front Door grant program through Del-One. Ms. Favata was impressed with the program, which made it possible for her client to get the home she wanted. She felt the process for obtaining the grant and the mortgage through Del-One was easy, with open communication throughout the process. Ms. Favata stated she would recommend both the grant program and Del-One to future clients searching for their first new home. Morgan McKenzie found out about the grant opportunity through an email from Del-One, and was surprised with how simple it was to obtain. "The process is very straightforward and a simple step-by-step process. There were plenty of people along the way that always offered to assist me with any questions I may have had. Donna Sierra-Frye at Del-One was fantastic with always reaching out to check on my progress with the grant process and was always willing to answer any questions I had". Ms. McKenzie also stated she would absolutely recommend Del-One to others who are looking for their first home. "I have already recommended Del-One to a couple of family members and friends that are starting their home searching journey. Del-One's First Time Home Buyers Mortgage is also fantastic, with only 5% down and no PMI, it is one of the best deals around!"
Del-One President / CEO Dion Williams stated, "As part of Del-One's mission to be a financial partner for life for its member owners, there is no better example than helping a member realize the dream of home ownership. Del-One is proud to work with local realtors and the Federal Home Loan Bank of Pittsburgh in making those dreams a reality for our members."
First Front Door is an annual grant program and will be available again in 2019. Del-One FCU offers a unique set of mortgage products specifically designed to assist first-time home buyers, along with extremely competitive interest rates.
Del-One Sponsors Pavilion at DE TURF (July 2018)
Del-One Federal Credit Union recently donated $250,000 to the Kent County Regional Sports Complex Corporation (DE TURF) in Frederica to build the the Del-One Pavilion. DE TURF Executive Director, Chris Giacomucci, stated "we simply could not be more excited for the Del-One Pavilion at DE TURF. We have recognized, based on feedback from our visiting families and teams, a need for more shaded structures to accommodate the masses and the Del-One Pavilion goes a long way towards providing the best experience we can for our patrons which is what we strive for". DE TURF is Delaware's premier sports facility, featuring 12 turf fields, perfect for field hockey, lacrosse, soccer and more. The check presentation was held at DE TURF on Monday, July 16th, prior to opening ceremonies of the National Lacrosse Classic, which included over 3000 guests including 1800 athletes from 32 states. The evening was warm but the excitement was high as athletes and their families attended this event. Del-One President/ CEO Dion Williams stated, "On behalf of the Board, staff and membership of Del-One Federal Credit Union, it's an honor to sponsor the Del-One Pavilion at the DE TURF. Del-One values community, corporate citizenship and bringing people together. The DE TURF is the embodiment of those values. We look forward to the continued growth of the Turf as it represents fellowship, sportsmanship, and competition while contributing to the local and state economy."
Del-One Foundation Supports Kay's Kamp (July 2018)
The Del-One Foundation donated $10,000 to Kay's Kamp, a local camp for children who are currently battling cancer and those in remission. Del-One Federal Credit Union and the Del-One Foundation have partnered with Kay's Kamp for many years in fundraising efforts, including the Annual Shamrock Scramble 5K. This donation included profits from the 2018 Shamrock Scramble and additional funds raised by the Foundation to support this wonderful organization.
Del-One FCU Receives National Recognition! (July 2018)
Del-One Federal Credit Union was recognized by Forbes as Best In-State Credit Union for Delaware! Forbes partnered with market research firm Statista, where more than 25,000 people were surveyed for their opinions on current and former banking relationships. Banks and credit unions were rated on "overall recommendations and satisfaction, as well as five sub-dimensions, including trust, terms and conditions, branch services, digital services and financial advice". Del-One was also awarded a five star Superior rating through BauerFinancial. This score is based on various criteria, including but not limited to: capital ratio, profitability/loss trend, level of delinquent loans, charge-offs and repossessed assets, market versus book value of the investment portfolio, regulatory supervisory agreements, community reinvestment rating, historical data and liquidity. Del-One is honored to receive this recognition from both Forbes and BauerFinancial, which enhances Del-One's mission to help members live a better financial life, by assisting and encouraging members to build their own financial success stories.
Del-One FCU Raises Awareness for Autism Delaware (June 2018)
For the month of March, Del-One offered members the opportunity to acquire a debit card for Autism awareness. A special card design was offered to the membership for a $10 donation to Autism Delaware. A total of $2,265 was raised through this initiative! The Del-One Foundation then matched that amount and a check for $4,530 was donated to Autism Delaware. Special thanks to all of the Del-One members who helped to raise funds for this amazing cause!
Del-One FCU's Annual Meeting (May 2018)
Del-One Federal Credit Union's Annual Meeting was held on Tuesday, May 22 at the Modern Maturity Center in Dover. Over 375 members, employees, family and friends attended the event. A delicious meal prepared by the staff at the Modern Maturity Center was enjoyed by all, and many door prizes were awarded. Board officers elected included Nancy Shevock as Chair and Dr. Lisa Strusowski and Howell F. (Trey) Wallace II as Board Directors. Bill Pfaffenhauser was also appointed as the Board Secretary. Board Chair Nancy Shevock recognized the many years of volunteer service on the part of the Board of Directors, including R. Bryce (Breezy) Brown who has served since 1984, and many others that began their volunteer service for the Del-One Board in the early to mid 2000's including Steve Smith, Nancy Shevock, Bill Hufnal and Robert Baldwin. Jerry McNesby was recently elected to fill an unexpired term, and Kevin Mitten recently joined as an Associate Director. Del-One appreciates and values the guidance and expertise provided by all of the amazing volunteers that continuously give of their time and talent to serve on the Board of Directors.
Both Board Chair Nancy Shevock and CEO Dion Williams spoke of exciting developments at Del-One such as the 500 member ICI America FCU merged into Del-One, the launch of the WINcentive savings account, a prize-linked account that is designed to promote thrift among its members, and the implementation of 11 (eleven) iTMs (interactive teller machines) throughout the state of Delaware, which have not only ATM capabilities, but also allow the member to interact with Del-One Contact Center staff via video.
In 2017, Del-One was also recognized as a Top Workplace for the 6th year in a row and voted Best Credit Union for the 6th year in a row. Two Delaware high school seniors were awarded $1000 college scholarships, and employees of Del-One were recognized for years of service and accomplishments. Assistant Director of Accounting Shucca Lawrence received the Employee of the Year award, the Seaford Branch received the Branch of the Year award, the Information Technology Department received the Department of the Year award, and the Director of Information Technology, Marc Kidwell, received the President's Award for 2017!
As stated in the annual report, "the Board, management, staff and Supervisory Committee are dedicated to improving the financial lives of the member-owners of Del-One. We take extraordinary pride in that purpose and are committed to being a partner in your financial success".
Del-One FCU Raises Awareness for the Delaware Breast Cancer Coalition (November 2017)
In September, Rosalyn, a Del-One member, went to the Smyrna branch and asked if the credit union could offer a debit card image for breast cancer awareness. Del-One brought this great idea to fruition, and put the card image out the membership for a $10 donation to the Delaware Breast Cancer Coalition. A total of 287 members took advantage of this, and a total of $2.870 was raised! The Del-One Foundation then matched that amount, and a check for $5,740 was donated to the DBCC. Special thanks to all of the Del-One members who helped to raise funds for this amazing cause!
Del-One voted Best Credit Union in 2017 (October 2017)
Del-One was once again names Best Credit Union in Delaware from the Reader's Choice awards. This is the 6th year in a row Del-One has won this amazing honor!
Del-One FCU announced as a Top Workplace for 2017 (October 2017)
Del-One FCU has been named as a Top Workplace in Delaware by the News Journal. Top workplaces were recognized based solely on surveys about the workplace completed by the employees. This is the 6th year in a row Del-One has received this prestigious award!
Del-One and Delaware Tech: The Partnership Continues (September 2017)
In support of Delaware Tech and their mission in helping students realize their dream of attaining a college education, Del-One FCU President/CEO Dion Williams and his wife Susan will co-chair the Gourmet Gala, and Del-One will be the Premier Sponsor. This event, which will be held on October 21st from 6pm to 10:30pm, "offers attendees specialties from Delaware's finest restaurateurs, brewers and vintners, who donate their culinary cuisine and time to help fill the unmet financial needs of Terry Campus students". The black-tie optional affair will be held in the newly renovated Del-One Conference Center at Terry Campus. Last year, Del-One contributed funding for scholarships for veterans, general campus needs, and renovations and naming rights to the conference center.
You guys are the best. No need to improve anything!
Service is excellent!
You guys do a great job at everything.
Very pleased, felt really welcoming and not stuffy.
Keep doing what you are doing. A+
I could feel the personal touch from the the initial visit.
Love the service!