Welcome Legacy Louviers' Members!
View our Member Conversion Guide for more information
Del-One Mobile Banking
Download the Del-One app from the Apple App Store or Google Play Store. Handle all of your banking activities right from your mobile device! You can review account history, transfer funds, receive alerts, and more.
Frequently Asked Questions
Will I need to update my direct deposit?
Direct deposits will continue without interruption using the legacy Louviers routing and account numbers, but you are able to make the changes now if preferred.
Your employer or payor may request updated information from you.
To update your direct deposit information, you can:
Fill out the attached form and provide it to your payor. (You will need your NEW Del-One account number for this form.)
If you are not sure of your new account number:
Your account number can be located within online banking. To find your account number in online banking:
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Click on Dashboard
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Click into the account where you want the direct deposit to go.
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Under the account name there is a truncated number. Click on the eye icon to the right of the number and it will then show you your full account number.
If you do not have online banking or if you are having trouble locating your account number within online banking, please proceed to one of the next steps:
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Contact a Del-One representative at 302-739-4496
Our team will walk you through the process, answer any questions, and help ensure your future deposits are directed to the correct account and received as anticipated.
Please be sure to update the routing number (231176554) and NEW account number by November 30th to ensure a smooth transition.
Where are the Del-One branch locations?
Visit the locations page for to see all our locations, ATMs, hours, and contact information.
Will I be receiving new debit or credit cards?
Yes, new Del-One cards will be mailed mid-July.
• Activate new Del-One cards ON OR AFTER August 3
• Current Louviers cards will not work after August 2
• UChoose Rewards transfer automatically (credit cards)
• Activate new Del-One cards ON OR AFTER August 3
• Current Louviers cards will not work after August 2
• UChoose Rewards transfer automatically (credit cards)
How do I get access to Online Banking?
Unless otherwise notified, your online banking Login ID from Louviers will remain the same when you start using Del-One online banking.
• Password must be reset after conversion. Watch this video on what to expect for your first time login.
• Password must be reset after conversion. Watch this video on what to expect for your first time login.
Del-One app
Download the Del-One app from the Apple App Store or Google Play Store
Will my account number change?
- If you have multiple member numbers from Louviers FCU, the oldest member number becomes the surviving member number
- If you were already a member of Del-One FCU, your member number with Del-One will become the surviving member number
- You currently use suffixes with member numbers to signify different accounts (i.e. 01,75, etc.). After conversion, each individual account under a member number will receive its own unique account number.
Example Conversion:
• Before:
- 12345-75 (Checking)
- 12345-01(Savings)
- 12345+2 (Loans)
- 12345+010003(Certificates)
• After:
- Checking: 1234575 or Draft ID on checks
- Savings: 1234501
- Loans: 123450002 or Draft ID
- Certificates: 123450100
Changes to member and account numbers were sent out via email/mail
Will my loan rates change?
Loan rate structures will remain the same as in your original agreement with Louviers
eStatements and account alerts
- Prior Louviers eStatements will NOT be available in online banking after conversion.
- Alerts will NOT transfer. Set up alerts again after August 3
Will my accounts continue to be insured?
Yes. Your accounts will remain safe, sound and insured. Deposits are insured up to $250,000 from the National Credit Union Administration (NCUA), PLUS up to an additional $250,000 is insured with Excess Share Insurance (ESI). Additional coverage is provided for IRAs.
Can I now take advantage of Del-One rates on Share and IRA certificates?
Yes! The rates have been updated in the system.
Will I still be able to use my existing Louviers checks after the merger is complete?
Yes, you will be able to use your existing checks after the merger is complete. Checks that include the Louviers routing number will continue to be accepted and processed as normal. There is no immediate need to reorder checks solely due to the merger.
